Past Incidents

COMPLETED: MAY/15/2024 - 03:15 AM EST

The emergency maintenance has been completed , DB connection error on server S125 was resolved, the server is operating normally again.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

INVESTIGATING: MAY/15/2024 - 01:35 PM EST

Our Server Health team is investigating performance issues affecting server S125 involving MySQL (database server).

Our team is working diligently to rectify the issue. Rest assured, we will post updates as soon as possible.

COMPLETED: MAY/14/2024 - 09:50 AM EST

The emergency maintenance has been completed and the server sh-cp3.buf1 is operating normally again after closely monitoring it.

Should you continue to have any issues, please contact our support team via LiveChat, Phone, or Email/Support Ticket. You can find all our contact info at www.hostpapa.com/about-hostpapa/contact.

EMERGENCY MAINTENANCE: MAY/14/2024 - 08:35 AM EST

Server sh-cp3.buf1 is having maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

EMERGENCY MAINTENANCE: May/12/2024 - 02:25 AM EST

HP230 is having emergency maintenance performed on it, and as such services located on this server may be affected and become inaccessible.

We sincerely apologize for any inconvenience caused.

We will post updates once available. Thank you for your patience.